Why am I not receiving trade notification emails anymore?

To re-subscribe to our intraday trade notification email, or to try to ensure you resume receiving the trade notification emails, there are a few things to try. First, locate the most recent marketing email you have received from ARK Invest. Near the bottom of that email, there is a link with the option to manage your subscription preferences. Click that link, which will take you to a personalized subscription menu. There, look to make sure that the Trade Notifications email subscription box is checked. If it is not, check the box and this should solve the problem. (If you are not subscribed to any other marketing emails, you may subscribe to any of our research through our ark-invest.com website. After receiving a marketing email, follow the instructions above. You may then unsubscribe at any time if desired.)

If this did not work, the next thing we recommend trying is to check your spam or junk mail folder to see if the emails have been filtered out before reaching your inbox. Please consider adding ark@ark-funds.com to your email contact list to help ensure future trade emails are not filtered out.